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Maximum Capacity 4 people

Privacy Policy

We respect your privacy and are committed to protecting it.
We do not share any of your information with any third party unless required by law.

Confirmation policy

All reservations must be guaranteed with a deposit of 30% of the total booking.
In case of cancellation, the deposit is non-refundable.
This deposit is payable at confirmation of booking. We require prepayment by bank transfer in order to guarantee your reservation.
If the customer does not provide the bank transfer document (76 hours after the positive availability reply) the reservation is considered invalid and therefore rooms will be available to rent to other customers. Once made the bank transfer, you will need to send us the payment receipt by e-mail, and when the operation has been validated, we will send you the final booking confirmation.

The full payment must be made 20 days before check-in, otherwise, the reservation will be canceled.

Cancellation Policy

If canceled or modified up to 15 days before the date, 50 percent of the total price of the reservation will be charged. In case of no-show, or cancellation, after 15 days, before Check-in, you will be charged the total amount of the reservation.

Child policies
Children ages 8 and older are allowed.

Age restriction
The minimum age for check-in is 19 years old.

Pets
Despite the fact that we like them, at the present time we cannot offer them the appropriate accommodation.

Check-in/out times

Check-in time: after 15.00 and till 20.00
Check-out time: till 11.00 a.m.

In case of arrival later or earlier than the front desk hrs (15.00 and till 20.00 daily), please be so kind to let us know.

Taxes and service charges

13.00 % VAT is included. 0.50 % city tax is included.
Excluded charges: Government tax: 0.50 €  per night.

Dear guests, we kindly ask to observe the following simple rules will help you to have a safe, relaxing and fun stay.

• By finalizing your reservation you accept the financial terms of the reservation as well the accommodation, security and operation rules of the villa.
• All bookings and financial arrangements are made for a specific number of guests. This number must be specified and confirmed by the customer during the booking process.Use of the venues and facilities is exclusively permitted to the guests staying at Sene
• We are sorry but smoking inside the villa is not allowed. The villa is non-smoking. The guests have chosen it especially for this reason and in no case should there be a smell of smoke inside the villa. In case there is indication of smoking inside the villa, such as bad smell or damage due to smoking, guests will be charged a penalty equal to the value of the cost of accommodation for one (1) day, in addition to repairing any damage that may be caused due to smoking.
• The Villa are thoroughly cleaned and disinfected before your arrival. Prices include cleaning service. Also, room cleaning, change of towels and bed linen is done twice a week.
• The common quiet hours in Greece during the summer (1/4 -30/9) are 15.00-17.30 and 23.00 – 07.00. From October (1/10 – 31/3) the common quiet hours are 15.30-17.30 and 22.00-07.30.
  Despite the fact that the villa is not located in a densely populated area, the excessive noise could provoke complaints. As a general rule, guests should not disturb or endanger their neighbors at any time of the day or night.
  We kindly ask for your respect, in the tranquility of nature and your neighbors.
• Please keep your personal valuables carefully. We do not bear any responsibility in case of theft.
• The use of swimming pool is done with the individual responsibility of the residents and with due care.
• Please do not move interior decoration items and / or furniture from the interior to the pool and the surrounding area.
• Please turn off the electrical appliances / air conditioners when leaving the villa to avoid fire or short circuit.
• Please do not light a fire in any of the villa facilities.
• Please use the villa and its facilities with respect to your roommates and future tenants.
• Please do not use linen (towels, sheets) when wearing sunscreen oil, you can use the pool towels.
• For reasons of hygiene and cleanliness, if you use sunscreen, please sit in outdoor chairs and sun loungers always using the pool towel.
• Please if you smoke outdoors, use the ashtrays and do not throw away cigarettes.
• Please avoid the use of glass objects in the pool area, to avoid accidents. Plastic cups are available for use in the pool.
• The pool operates automatically and has the appropriate mechanical equipment so that the water is always clean with automatic regulation of normal PH.The bottom of the pool is also cleaned day by day.
• Please use the outdoor showers before and after using the pool. As expected, for the hygiene of the guests, please do not urinate inside the pool.
• Please avoid dipping in the pool, to avoid an accident.
• Please do not enter the villas wet.
• The villa manager ensures that all electrical appliances, Wi-Fi internet, water supply, electricity, pool filtration system, air conditioning, cable TV, etc. are in good working order. In case of malfunction, the administrator should be informed immediately by the guests.
• Our villa is located in nature, in areas outside the urban center and there is a low possibility of power outages and water outages (in any case water should be used sparingly during the summer months).However, we cannot be held responsible for any inconvenience caused by events beyond our control.
• In special cases, the villa manager reserves the right to enter the villa even if guests are absent, for example when it is necessary to avoid predictable or unavoidable danger (such as flood, fire).Guests will be informed of the details of the event.
• No illegal activity is allowed within the complex.
• The owners or the manager of the complex are not responsible for any accident or injuries that may occur to visitors, under any circumstances
• We’re sorry but in case a guest causes damage (including furniture, décor or other amenities), the amount of the damage will be paid separately or charged to the credit card with which the booking was made.
• In case of misconduct or illegal behavior, the manager of the villa has the right to ask you to leave the property immediately. Τhe amount of rent will not be refunded.

Emergency Telephone Numbers for your help

• Spili Health Center – (+30) 28323 40011
• Rethymno Hospital – (+30) 28313 42100 – (+30) 28310 87100
• Fire Department – 199
• Police – 100
• Emergency Service – 112

Please use the villa and its facilities with respect to your roommates and future tenants.

Thank you for your understanding and cooperation.
We are at your disposal to facilitate and make your stay enjoyable.
We wish you a pleasant and unforgettable stay!